We're here 24/7
Reach a real human anytime. Average first response: under 2 minutes.
Call us
+1 (800) 555-0123
24/7 · toll free
support@consignmentparcel.site
Replies within 2 hours
HQ
1 Logistics Way, Frankfurt
60313 DE
Send us a message
Fill in the form and we'll get back to you within 2 hours.
Frequently asked
Answers to the most common questions.
Go to the Track page and enter your tracking number. You'll see the current status, city, courier and estimated arrival — updated in real time.
Express international ships in 1–3 business days to 220+ countries. Economy freight ranges from 4–10 days depending on customs and destination.
Duties and taxes are calculated by the destination country. You can pre-pay them at checkout with our Delivered Duty Paid option.
Yes. Every parcel includes basic liability coverage. You can add full-value insurance for high-value goods.
Use the Schedule Pickup page. Pick a date, time window and address — we'll email you a confirmation with your courier's ETA.
Yes. Enterprise customers get a full returns portal; individuals can generate a prepaid return label from any shipment page.